Using Default and Custom SMS Text for Alerts


1. Introduction to SMS Text Options 0:00

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  • Overview of default and custom SMS text for alerts.
  • Importance of using the correct wording to avoid account issues.


2. Accessing SMS Settings 0:28

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  • Navigate to the backend settings.
  • Ensure SMS is enabled and Twilio settings are available.


3. Setting Up Default SMS Text 0:44

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  • Locate the ‘Default SMS body’ option at the bottom of the settings screen.
  • This text will be sent with all alerts.
  • Utilize merge tags for dynamic content:
    • Link to the alert on the website. {{link}}
    • Subscription name for personalized messages. {{subscription_name}}


4. Sending Alerts with Default Text 1:39

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  • When sending alerts via SMS, the default text will automatically populate.


5. Using Custom SMS Messages 1:53

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  • Option to use a custom message instead of the default.
  • Warning: Use custom messages at your own risk due to potential spam filters.